Restarting your app can often solve many issues.
1. Make sure that you have the latest version of the POWER MUSIC NOW App.
TO DO THIS:
-iOS - Launch the App Store App and look under "updates" to see if one is available.
-Android - Launch Google Play App and search “POWER MUSIC NOW” to check if there's an update available.
2. Completely close the POWER MUSIC NOW App and any other Apps that are running.
TO DO THIS:
-iOS - Double Tap the home button and swipe all Apps vertically off the screen.
-Android - Depending on your device manufacturer, either hold the home button until all Apps are displayed or press the “Recents” button and swipe all of the Apps off the side of the screen.
3. Restart just the POWER MUSIC NOW App after ALL Apps have been shut down.