How do I take a screenshot or record my screen so you can see what I'm seeing?

At times it may be easier for us to see what's happening on your phone while you are on it. Below are directions on how to take a screenshot or a video screen recording.

IPHONE - TAKING A SCREENSHOT:

This video shows how to take a screen shot with earlier generation iphones as well as the X.

IPHONE SCREEN RECORDING:

ANDROID SCREEN RECORDING - HOW TO: